Client Rights & Responsibilities

Client Bill of Rights put forth by The MN Board of Marriage and Family Therapy

Consumers of marriage and family therapy services offered by marriage and family therapists licensed by the State of Minnesota have the right:

  1. to expect that a therapist has met the minimal qualifications of training and experience required by state law;
  2. to examine public records maintained by the Board of Marriage and Family Therapy which contain the credentials of a therapist;
  3. to obtain a copy of the code of ethics from the State Register and Public Documents Division, Department of Administration, 117 University Avenue, Saint Paul, MN 55155;
  4. to report complaints to the Board of Marriage and Family Therapy, University Park Plaza Building, 2829 University Avenue SE, Suite 330, Minneapolis, MN 55414-3222;
  5. to be informed of the cost of professional services before receiving the services;
  6. to privacy as defined by rule and law;
  7. to be free from being the object of discrimination on the basis of race, religion, gender, or other unlawful category while receiving services;
  8. to have access to their records as provided in Minnesota Statutes, section 144.292;
  9. to be free from exploitation for the benefit or advantage of a therapist.

Additional Client Rights

Clients also have the right:

  1. to give informed consent
  2. to make independent decisions
  3. to receive prompt and reasonable responses to questions
  4. to refuse to disclose information, although this refusal may compromise the benefits of therapy
  5. to terminate therapy
  6. to know about the process of therapy (see Important to Therapy page)

Client Responsibilities

Clients are responsible:

  1. to ask questions for clarification and to correct misunderstandings
  2. to express concerns
  3. to be honest with the therapist
  4. to be respectful to the therapist’s person and property
  5. to actively work and invest effort during and between therapy sessions
  6. to make full and timely payments
  7. to come to appointments on time and as scheduled
  8. to give 24 hours notice of cancellation of appointments